Advance your career with Proud Moments ABA — a national leader in behavioral health services.

To support our continued growth and unwavering commitment to quality care, Proud Moments ABA is seeking a dedicated Care Coordinator to support families and children receiving in-home and in-center ABA therapy services in the Syracuse, NY area. In this vital role, you will serve as the key liaison between our clinical team and the families we serve—ensuring clear communication, seamless coordination, and a compassionate, supportive experience throughout their care journey.

The ideal candidate is empathetic, highly organized, and detail-oriented, with a passion for helping others and making a meaningful impact in the lives of children and families.

Proud Moments ABA is a behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. Proud Moments is a haven of knowledge and expertise for parents of children diagnosed on the autism spectrum. We offer expert treatment, innovative techniques, and compassionate, child-centered care.

As a Proud Moments Care Coordinator, you’ll play a vital role in delivering an exceptional experience for our clients and their families. Your focus will be on ensuring compassionate, high-quality care by:

• Coordinating care for children with autism by assigning behavior technicians in collaboration with the Administrative Director and Talent Advisor

• Supporting families as a friendly, reliable point of contact—promptly responding to their questions, concerns, and needs

• Upholding quality standards by conducting regular quality assurance reviews with client families and the care team to ensure satisfaction and continuity of care

As an ideal Center Coordinator candidate, you bring to Proud Moments ABA:

• Experience in administrative duties in an ABA setting; preferred
• At least one year of experience as a Behavior Technician; preferred
• Exceptional organizational skills and rigorous attention to detail
• Commitment to efficient, compassionate customer service
• Superior written and verbal communication skills
• Experience working effectively as part of a team
• Demonstrated problem-solving abilities
• Commitment to handling confidential information responsibly
• Familiarity with MS Word, Excel, PowerPoint, and Outlook

As a Proud Moments Care Coordinator, you’ll enjoy professional respect, recognition, and rewards, including:

• Competitive pay commensurate with your experience and location

• Enjoy flexible work options—remote for those outside the Syracuse area, or hybrid for candidates located in the Syracuse market.  

• Occasional weekend coverage may be required to support program needs

• Generous paid time off

• Comprehensive benefits package, including:

  • Medical, dental, and vision coverage

  • A 401(k) retirement savings plan

  • Access to Employee Assistance Program (EAP)

• Salary Range: $50,000.00 - $60,000.00 Annually

If you’re ready to accelerate your career with a fast-growing, highly respected behavioral health organization, Proud Moments ABA encourages you to submit your qualifications for this position today. Candidates who meet our requirements will be contacted via email.

Proud Moments ABA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. In addition to federal law requirements, Proud Moments ABA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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